To provide our customers with the Couchbase Capella Cloud Service, Couchbase uses certain third-party suppliers, subcontractors, and hosting providers (“Subprocessors”). At Couchbase’s instruction, some of these third parties may process customer personal data on your behalf to facilitate delivery of the Cloud Service.
Couchbase’s current Subprocessors for the Cloud Service are listed below. This webpage does not give any party additional rights or remedies and should not be construed as a binding agreement.
Couchbase Capella Cloud Service Subprocessor List
1. Couchbase Affiliates
The following Couchbase, Inc. affiliates may provide support or perform other service functions for the Cloud Service:
|
Entity Name
|
Location
|
|
Couchbase Australia Pty Ltd
|
Australia
|
|
Couchbase Canada Technologies
|
Canada
|
|
Couchbase France SAS
|
France
|
|
Couchbase Germany GmbH
|
Germany
|
|
Couchbase Inc. for Business Services LLC (Saudi Arabia)
|
Saudi Arabia
|
|
Couchbase India Private Ltd
|
India
|
| Couchbase Israel Technologies Ltd |
Israel |
| Couchbase Japan K.K. |
Japan |
| Couchbase Ltd |
United Kingdom |
| Couchbase Middle East Offshore Limited Dubai Entity |
United Arab Emirates |
|
Couchbase Singapore Pte. Ltd
|
Singapore
|
|
Couchbase Technologies Spain, SL
|
Spain
|
2. Infrastructure Providers
Couchbase may engage the following third parties infrastructure providers in connection with the Cloud Service, and these third parties may process personal data that you store in the Cloud Service:
|
Entity Name
|
Service Description
|
Headquarter Location
|
|
Amazon Web Services, Inc. (AWS)
|
Cloud infrastructure provider
|
United States
|
|
Google LLC (GCP)
|
Cloud infrastructure provider
|
United States
|
|
Microsoft Corporation (Azure)
|
Cloud infrastructure provider
|
United States
|
3. Other Third-Party Subprocessors
The following table lists third-party entities that provide additional tools and services used as a part of the development, delivery, and management of the Cloud Service. Depending on your Capella feature configurations, support needs, and professional service selections, Couchbase may engage these entities, as well as the entities listed above, to process personal data on your behalf:
|
Entity Name
|
Service Description
|
Headquarter Location
|
|
Adi Worldlink Group, LLC (Inspired Intellect)
|
Professional services
|
United States
|
|
Atlassian Pty Ltd (Jira)
|
Customer support services
|
Australia
|
| Datadog, Inc. |
Infrastructure monitoring |
United States |
| Datanexions SAS |
Professional services |
France |
| Direct Line Tele Response |
Customer support services |
United States |
|
DysrupIT Pty Ltd
|
Professional services
|
Australia
|
|
Functional Software, Inc. (Sentry)
|
Infrastructure monitoring
|
United States
|
|
Infosys Limited
|
Professional services
|
India
|
|
Intuitive Technology Partners, Inc.
|
Professional services
|
United States
|
|
Okta, Inc. (Auth0)
|
Identity authentication functionality
|
United States
|
|
OpenAI OpCo, LLC (OpenAI)
|
Large language model provider for Capella iQ
|
United States
|
|
PagerDuty, Inc.
|
Customer support services
|
United States
|
|
Pendo.io, Inc
|
Customer Engagement Platform
|
United States
|
|
PRODATO Integration Technology GmbH
|
Professional services
|
Germany
|
|
Salesforce.com, Inc.
|
Customer relationship management services
|
United States
|
|
Satigo Ltd
|
Professional services
|
United Kingdom
|
|
SendGrid, Inc.
|
Customer support services
|
United States
|
|
Slack Technologies, Inc.
|
Customer support services
|
United States
|
|
Shoreline Software, Inc.
|
Infrastructure monitoring
|
United States
|
|
Stripe, Inc.
|
Credit Card Processing
|
United States & Ireland
|
|
Zendesk
|
Customer support platform
|
United States
|
|
Zoom Video Communications, Inc.
|
Customer support services
|
United States
|
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