Couchbase Capella™ Service Subprocessors

Last updated January 8, 2024

In order to provide our customers with the Couchbase Capella Cloud Service, Couchbase uses certain third-party suppliers, subcontractors, and hosting providers. At Couchbase’s instruction, some of these third parties may process customer personal data on your behalf in order to facilitate the Cloud Service (“Subprocessors”).

Couchbase’s current Subprocessors for the Cloud Service are listed below. This webpage does not give any party additional rights or remedies and should not be construed as a binding agreement.

Couchbase Capella Cloud Service Subprocessor List

1. Couchbase Affiliates
The following Couchbase, Inc. affiliates may provide support or perform other service functions for the Cloud Service:

Entity Name	Location
Couchbase Ltd	United Kingdom
Couchbase France SAS	France
Couchbase Germany GmbH	Germany
Couchbase Israel Technologies Ltd	Israel
Couchbase India Private Ltd	India
Couchbase Japan K.K.	Japan
Couchbase Canada Technologies	Canada
Couchbase Australia Pty Ltd	Australia
Couchbase Singapore Pte. Ltd	Singapore
Couchbase Middle East Offshore Dubai Entity	United Arab Emirates
Couchbase Technologies Spain, SL	Spain

2. Infrastructure Providers
Couchbase may engage the following third parties infrastructure providers in connection with the Cloud Service, and these third parties may process personal data that you store in the Cloud Service:

Entity Name	Service Description	Headquarter Location
Amazon Web Services, Inc. (AWS)	Cloud infrastructure provider	United States
Microsoft Corporation (Azure)	Cloud infrastructure provider	United States
Google LLC (GCP)	Cloud infrastructure provider	United States

3. Other Third-Party Subprocessors
The following list of third-party entities that provide tools used as a part of the development, delivery, and management of the Cloud Service, and depending on your support needs, Couchbase may engage these entities to process personal data on your behalf:

Entity Name	Service Description	Headquarter Location
Zendesk	Customer support platform	United States
Atlassian Pty Ltd (Jira)	Customer support services	Australia
PagerDuty, Inc.	Customer support services	United States
SendGrid, Inc.	Customer support services	United States
Direct Line Tele Response	Customer support services	United States
Zoom Video Communications, Inc.	Customer support services	United States
Slack Technologies, Inc.	Customer support services	United States
Salesforce.com, Inc.	Customer relationship management services	United States
Okta, Inc. (Auth0)	Identity authentication functionality	United States
Datadog, Inc.	Infrastructure monitoring	United States
Shoreline Software, Inc.	Infrastructure monitoring	United States
OpenAI OpCo, LLC (OpenAI)	Large language model provider for Capella iQ	United States